Privacy Policy

Last Updated: August 2026



HP Property Management (“HP Property Management,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, submit an inquiry, or communicate with us regarding our property management and rental services.


Information We Collect

We may collect personal information that you voluntarily provide to us, including:


  • Name
  • Email address
  • Telephone or mobile phone number
  • Property or rental information
  • Information submitted through our contact forms
  • Communications and correspondence with us
  • Other information you choose to provide


We may also collect certain technical information when you use our website, such as browser type, device information, IP address, and website usage information.



How We Use Your Information

We may use the information we collect to:


  • Respond to rental and property inquiries
  • Provide information about available rental properties
  • Schedule and coordinate property showings
  • Communicate regarding rental applications and leasing
  • Provide tenant and property management services
  • Communicate regarding maintenance, repairs, inspections, or other property-related matters
  • Provide account, service, or administrative notifications
  • Respond to questions and customer service requests
  • Send marketing or promotional communications where you have provided the appropriate consent
  • Operate, maintain, and improve our website and services
  • Comply with applicable legal and regulatory requirements


SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages from HP Property Management, we may send you SMS or MMS communications related to your interactions with us.


Depending on the consent you provide, these communications may include rental inquiry responses, property showing and scheduling information, application or leasing updates, tenant communications, maintenance or service updates, account-related notifications, property availability information, and other property management communications.


If you separately consent to receive marketing or promotional text messages, we may also send information regarding rental availability, property announcements, promotions, and other marketing communications.


Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and messaging consent will not be sold, rented, shared, or otherwise provided to third parties or affiliates for their own marketing or promotional purposes.


Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.


You may opt out of receiving text messages at any time by replying STOP to a message. You may reply HELP for assistance.


Consent to receive marketing text messages is not a condition of purchasing, renting, applying for, or receiving services from HP Property Management.


Sharing of Information

We may share personal information with service providers, contractors, or other parties that assist us in operating our business and providing services, such as technology providers, property service vendors, and professional advisers, when reasonably necessary to provide our services or comply with legal obligations.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, property, customers, or others.


Not withstanding the foregoing, mobile phone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.


Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.


However, no method of transmitting information over the Internet or electronic storage system can be guaranteed to be completely secure.


Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. HP Property Management is not responsible for the privacy practices or content of third-party websites or services. We encourage users to review the privacy policies of any third-party websites they visit.


Your Choices

You may choose not to provide certain personal information, although doing so may limit our ability to respond to your request or provide certain services.
You may unsubscribe from marketing emails by using the unsubscribe instructions contained in those communications.
For SMS communications, you may reply STOP at any time to opt out of future text messages.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or other operational needs.
Any updates will be posted on this page with an updated “Last Updated” date.



Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:
HP Property Management
475 El Camino Real, Suite 401
Millbrae, CA 94030
Phone: 650-298-1400
Email: hello@hp-pm.com
Website: www.hp-pm.com